Most owners know something needs to change. They just can't see what, because they're too close to it. We sit beside you, look at the numbers, the people, the processes, and build a route forward that fits your business, not a textbook.
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Four areas where we spend most of our time with clients. Each engagement is scoped to your situation; we don't sell a fixed programme.
We analyse your revenue streams, pricing structure and market position. Then we map out which opportunities are worth pursuing and which are draining resources. You get a 12-month plan with quarterly milestones, not a 60-page report that gathers dust.
Cash-flow forecasting, margin analysis, cost reduction. We work with your accountant or bookkeeper to translate the numbers into decisions. If you've ever stared at a P&L and felt none the wiser, this is the service for you.
Hiring the wrong person costs roughly £12,000 by the time you recruit again. We help you define roles clearly, build simple performance frameworks and remove bottlenecks in day-to-day workflows so your team stops firefighting.
Mergers, leadership transitions, new systems. Change fails when people aren't brought along. We design communication plans, run workshops and stay involved until the new way of working sticks. Typical engagement: 8 to 14 weeks.
The owner was turning over £1.8m but barely breaking even. We found two product lines that consumed 40% of warehouse labour yet contributed under 9% of gross profit. After discontinuing one and repricing the other, the business posted its first six-figure profit in three years.
+£134k net profitA five-person tech company needed to hire its first sales team but had no process, no CRM and no idea what "good" looked like. We built a sales playbook, chose and configured a CRM in under two weeks, and coached the founder through the first three hires.
Pipeline from £0 to £420k in 5 monthsThe founder wanted to step back but hadn't documented anything. Knowledge lived in his head. Over 12 weeks we created an operations manual, trained his site managers and handed over financial oversight to his daughter, who now runs the day-to-day.
Successful succession in 90 daysSeasonal cash-flow swings were making it impossible to keep staff year-round. We restructured pricing to encourage off-peak bookings and negotiated a revolving credit facility with the bank. Staff turnover dropped from 60% to 15% within a year.
Staff retention up 4×A free 30-minute video call. You tell us what's going on; we tell you honestly whether we can help.
We review your financials, interview key people and observe operations. This usually takes five working days.
A focused document: what to fix, in what order, with expected costs and returns. No filler, no jargon.
We work alongside your team to execute. Fortnightly check-ins keep things on track without adding meetings for the sake of it.
Most projects fall between £4,000 and £18,000 depending on scope and duration. The initial clarity call is free, and we provide a fixed quote before any work begins. We don't bill by the hour, so there are no surprises.
Yes. About a third of our clients are elsewhere in the UK. Discovery can be done remotely for most service businesses; for manufacturing or logistics we prefer at least one on-site visit.
We've worked across food and drink, professional services, construction, tourism, technology and retail. The common thread is owner-managed businesses with 5 to 120 employees. If your sector is new to us, we'll say so upfront.
No. We complement existing advisors. Your accountant handles compliance and tax; we focus on commercial decisions, operational improvements and strategic direction. We're happy to sit in on meetings with your other advisors if that helps.
You keep everything: documents, frameworks, templates. Many clients move to a light-touch retainer, typically one half-day per month, for ongoing accountability. Others check in quarterly. There's no lock-in contract.
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305 Retha End, Harris-le-Hamill-Watsica, Scotland, YT3 0SK
